Your privacy is our policy and is very important to us. We appreciate our visitors and understand the value of protecting your rights. We hope to address all of your concerns through this list of privacy-related Frequently Asked Questions.


Use of Internet Protocol Address
We use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information. IP addresses are not linked to any personally identifiable information.

Use of Registration Information
We don't collect more than we need, and we don't share what we collect. We may use your name, email address, phone number, mailing address and credit card information to process your orders and/or notify you if there is any need. This information, excluding your credit card, is stored in a secure database, and is only available to individuals with proper access clearance. We may use this information to send you promotional materials from our company and from some of our partners.

Use of Order Information
When you place an order, Big Ben Mounts may request information such as contact information, credit card number and demographic information. The contact information you provide may be used to send you orders, company information and promotional material.

Your financial information may be used for the sole purpose of billing you for products and services.

Use of Cookies
Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Although they are not required to browse our site, we use cookies to make web shopping possible. For instance, when you are ready to purchase an item, a cookie allows our site to "remember" you have added the item to your shopping cart or wishlist.

Your information will never, ever be sold, reused, rented, disclosed, loaned or otherwise made available for any third party solicitation.

Credit Card Fraud

Today, the Internet is actually the safest way of doing business with your credit card. We have made it safer to use your credit card on our site than it is to use it in more traditional ways, such as in retail stores or restaurants. In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only liable for the first $50 of the fraudulent charges. Please check with your credit card company to verify specific terms and conditions.

Public Forums Guidelines
Big Ben Mounts may offer blog and bulletin board forums. Please note that in most cases information disclosed in these arenas becomes public. Use caution in disclosing any personal information.

Children's Guidelines
We do not collect or use any online contact information or identifiable off-line contact information about a child without parental consent. We do not distribute personally identifiable information about children without parental consent. We do not give children the ability to post or distribute personal information without prior consent. We do not entice children with games or contests that would encourage them to disclose personal information.

Third Party Links contains off-site links to third parties. Big Ben Mounts is not responsible for the content or privacy practices of these sites and encourages visitors to review the policies of those sites, which may differ from ours.

Contacting Big Ben Mounts
If you have any additional questions or concerns about our privacy policy, please contact us at (800) 607-0827 or email us at

Changes to This Privacy Statement
From time to time, this privacy policy may be modified or revised. All amendments will be posted here.

Last Updated Date: March 17, 2010